Guest briefing

Upon request, we provide several types of power outlet converters (adapters) suitable for international use, please inquire at the reception.

The entire accommodation, including your room, is equipped with air-conditioning. You can regulate the temperature in the room according to your individual needs. If the windows or the windows are open, the air conditioning system stops working

The nearest bank is: OTP Bank, Budapest, Thököly út 4, 1076. It is only 400 meters from our accommodation. 

Depending on our capacity, we can provide the following equipment: high chair in the restaurant, side table, plastic cutlery, plates, baby bed, baby bathtub, toilet restrictor.

We provide our guests bathrobes upon request. Please inquire at the reception. In case of possible loss, we charge compensation!

Our buffet breakfast is available to our guests at the following times:
7:00-10:00 (Monday to Friday)
7:30-10:30 (Saturday, Sunday, public holidays).

The consumption of freshly ground coffee, tea and filtered water is free all day in the lobby.

If you are going on an excursion or business trip early in the morning and time does not allow you to have breakfast in our restaurant, we will be happy to put together a breakfast package for you at your request, which you can take with you. Please inform the reception of your request of this kind the day before.

On the day of arrival, our guests can occupy the rooms from 2 p.m., of course, in case of earlier arrival – if the free room capacity allows – it is possible to check in earlier, and we can provide a package room.
Check-out time on the day of travel is 11:00 a.m. Late check-out is also possible at our hotel, please inquire at the reception for details and current fees.

We can provide a baby bed with baby bedding upon request. For more information, please contact the reception.

You can get to Deák Ferenc tér directly with the M2 Metro in 15 minutes.

Our accommodation is cleaned daily between 10:00 and 14:00. If you do not request cleaning on a given day, please hang the “Do not disturb” sign on the door handle.
If you would like our colleagues NOT to disturb you at all in your room during your stay at the accommodation, you have the option of opting out of daily cleaning. In this case, please indicate your intention in person at the reception by filling out a declaration of intent.

If you have a complaint or comment about anything during your stay, please notify the reception immediately.

For more information, please visit the reception.

If you do not wish to be disturbed, please hang a “Do Not Disturb” sign on the door handle.
Please note that in this case, the housekeeping colleagues will not be able to perform the daily cleaning, so if you would like cleaning, put up the “cleaning request” sign by 2:00 p.m.

The accommodation has an elevator. Please do not use the elevator in case of emergency or fire alarm!

The emergency exit closest to your room has been indicated on the escape route on the inside of the room entrance door. Emergency exits are indicated by illuminated signs.

If you would like to inquire about excursion and hiking opportunities, or if you need general information, please contact our reception.

You will find the escape route at the room door.

FIRE PROTECTION REGULATIONS:
● Please study the escape route attached to the inside of your room door.
● You will find a fire extinguisher in the corridor. All our rooms are equipped with smoke detectors.
● In the event of a fire, the emergency siren is activated automatically.
● When you leave your room, take your key with you so you can get back in if the hallways are filled with smoke.
● Go to the nearest emergency exit.
● Do not use the elevator.
● If the hallways are filled with smoke, try to stay near the floor where there is more oxygen and better visibility, or return to your room.
● If you cannot leave your room, turn off the air conditioner and fill the gap under the door with a wet towel. The heated door tightens to prevent smoke from entering the room.
● Protect your head and body with a wet towel. If necessary, breathe through the towel to protect your lungs.
● Stand in front of the window so the firefighters can see you. Try to draw attention to yourself.

We are happy to help you with ordering a bouquet of flowers. Please contact reception.

Grocery store is located in the same building as our accommodation, In Garay Center.

There is a hairdryer in each room’s bathroom.

Broadband wireless internet (WiFi) is available throughout the accommodation. Access is free of charge for our hotel guests.

When you are booking, please leave a message for our reception to request an iron and ironing board to your room. 

Our hotel’s laundry is available to our guests.
If you want to use our service, find our reception. Please always attach a laundry or ironing list to the items to be washed and ironed, which you can request at the reception.

It is possible to use the laundry service at our accommodation, please ask our receptionists about the current prices. We would like to kindly draw the attention of our dear guests that our laundry service can only be used during the opening hours of the reception, subject to capacity. We do not take any responsibility for damages.

In our rooms, the bed linen is changed 2 times a week (every 3 days). If you would like bed linen to be changed daily, please let the reception know.

If you find an unattended item or lose/miss something, please notify our colleagues at the reception immediately.

Upon early arrival/late check-out, our guests’ luggage will be stored in our luggage room free of charge until the room is occupied/departure.

If you come across a device or equipment in need of repair, damaged, inoperable or not working properly at the accommodation, please report it to the reception.

It is possible to use our mobile phone to call someone in our reception. Please ask our colleagues for help.

Sightseeing can be exhausting, so why don’t you treat yourself with a relaxing massage?

Swedish massage: a gentle form of massage, which is great for beginners who are enjoying their first time at a spa. During the appointment, the massage therapist will do a combination of kneading, rolling, vibration, percussive, and tapping movements

30 minutes – 19€

60 minutes – 29€

Wellness massages:

cupping therapy: an ancient form of alternative medicine in which a therapist puts special cups on your skin for a few minutes to create suction. People get it for many purposes, including to help with pain, inflammation, blood flow, relaxation and well-being, and as a type of deep-tissue massage

60 minutes – 34€

aromatherapy massage: a popular multi-purpose way of using supplemental care for health issues. The skin absorbs essential oils maintaining suppleness, it offers pain relief, and the aroma’s mental stimulation provides clients with the ultimate massage session)

30 minutes – 24€ 

60 minutes – 34€

dry brushing: a method of gently exfoliating your skin using a special firm-bristled brush. Some people use it as part of their skin routine to try to restore firmness, get rid of dry skin flaking, and encourage blood flow to certain areas of the body. Dry brushing has roots in healing practices of ancient cultures.

30 minutes – 17€

honey massage: considerably improves blood circulation in deeper layers of the skin and warms and tones the skin, promoting improvements in nutrition and waste removal in the skin and in all of internal organs and also eliminates the pain

60 minutes – 39€

For further information and appointment please contact our reception here.

We would like to inform you that in order to protect our guests, for hygiene reasons, our minibar service is not available in the room, but you can choose from alcoholic and nonalcoholic bottled drinks and snacks in the lobby. You can find the current prices on the products.

Newspapers are available at reception.

Parking is possible in a guarded underground garage, right under the building. 

Parking fee: 15€ / 24 hours and pre-booking is needed!

You can pay in cash (HUF, EUR), bank and credit card (VISA, Cirrus/Maestro, Eurocard/Mastercard) at our accommodation.

If you need a different type or additional pillow or quilt, please contact the reception.

If you need help, please call the emergency number 112. The closest Police Station is: Budapest VII. kerületi Rendőrkapitányság, the address is: 1071 Budapest, Dózsa György út 18-24.

The closest post office is: Budapest 72-es Posta, which is 4 minutes walk. The address is: 1087 Budapest, Baross tér 11/c.

If required, please contact our reception.

You can listen to the radio through the television set.

If you need razors and shaving products, please contact reception.

There is a room safe in every room, which our guests can use free of charge. Please always put your valuables in the room safe. Our accommodation is not responsible for valuables or money left in the rooms.

A video surveillance and recording system operates at some points of our accommodation.

If required, please visit the reception.

We can provide shoe cleaning cloths or sponges for our guests upon request, please contact the reception.

If you need slippers, please contact reception.

Smoking is prohibited in the whole building, including the balcony as well. We guard our guests to the nearest smoking area near the entrance of the building. 

If required, please contact the reception.

If you need a toothbrush or toothpaste, please contact the reception.

In the 7th district of Budapest, 4% of the booked accommodation fee must be paid as tourist tax.

Please contact reception for transport information.

Line tickets and day tickets are valid for all public transport in Budapest, which you can buy at BKK vending machines or in the BudapestGO application.

If required, please visit the reception and our colleagues will call you a taxi or arrange a transfer to the Airport.

The closest Church is Budapesti Árpád-házi Szent Erzsébet Plébániatemplom, the address is: 1074 Budapest, Rózsák tere 8.

In our rooms, we provide 1 bathtub outlet and 1 bath towel and 1 hand towel per person. To protect our environment, if you would like to use the towel again, please return it to its holder. If you ask for a towel to be changed, please leave it on the bathroom floor. Towels are changed at least 2 times a week (every 3 days), if you want a daily change, please contact the reception.

The amendment to Act CLVI of 2016 on State Functions Pertaining to the Development of Tourism Regions entered into effect on 1 January 2021. The amendment requires accommodation providers to store the data specified by law from accommodation service users in the data storage location designated by the Government for the purposes specified in the Act.
The hosting service provider specified by the Government is the Hungarian Tourism Agency (HTA).
The HTA’s hosting tasks introduced in the amendemnt are performed by the Closed Guest Information Database system (Vendég Információs Zárt Adatbázis, VIZA).
When the user of the accommodation service logs in, the accommodation provider records the following data using the document reader:
– first name and family name;
– first name and family name at birth;
– place and date of birth;
– sex;
– citizenship;
– mother’s first name and family name at birth;
– the identification data on the identity card or travel document (for guests who are at least 14 years old).
The identification data of the document suitable for personal identification or travel document
(in the case of a guest over the age of 14).

For more information, visit the following website: https://vizainfo.hu/

If you need a wake-up call, please contact the reception.